Frequently Asked Questions
TN LAB FAQ's Frequently Asked Questions
When shopping for laboratory supplies, lab glassware and other essential lab equipment for laboratories, science classrooms, home-school science, distillation, essential oil equipment and much more, TN LAB offers the following FAQ's for your information.
About TN LAB
TN LAB® provides quality-certified laboratory glassware, equipment and supplies at wholesale prices. With hundreds of products stocked in-house, and hundreds of thousands of items in inventory, TN LAB equips laboratory users from many industries with essential lab supplies. All orders are fulfilled quickly and seamlessly from our Tennessee USA warehouse and if you have questions about TN LAB, please call or email us below.
Contact TN Lab
4430 Singleton Station Road, Louisville, TN 37777
Phone: 865 724-1120
Email: sales@tnlab.com
TN LAB Shipping
TN LAB is committed to providing the most affordable lab supplies to our customers. Orders placed before 2:00pm Eastern Time M-F will be shipped the same day.
Our preferred carrier is UPS. Below is a map showing shipping time estimates from our Tennessee location. Due to our central Eastern USA location, more than half the USA population receive standard UPS shipments within 2 days, including our free shipping option.
TN LAB Free Shipping Program
All orders shipped within the continental USA totaling $250 or more, excluding shipping and taxes, get FREE SHIPPING.
Additional shipping options may be selected at checkout from our Shipping partners.
All Canada orders have a $25.00 surcharge.
International Orders
We frequently get asked if we accept international orders. The answer is yes. We absolutely will accommodate order and export needs to anywhere. The process is slightly different, so here is what you need to know...
For order requests outside of the US and Canada, simply contact us at info@tnlab.com with the products and quantity needed, as well as the shipping address. We will then obtain an estimate for freight shipment from our preferred vendors and provide you with a final quote.
International Payment
Payments for international order may be made via bank transfer, credit card via phone (photo ID or voice authorization required), or through PayPal.
International Shipping Vendors
We work with several preferred shipping and freight companies who are dependable and cost-effective. Should you request a separate vendor to be used, we will charge a $75 processing fee to cover our costs. We also accept no responsibility for fulfillment issues from other, outside vendors.
